← Moonlux

TERMS OF SERVICE

Moonlux, a service of Moonshot OS Inc. Last updated: 2026-09-03

1. Agreement

These Terms are a contract between you and Moonshot OS Inc., a Delaware corporation ("Moonshot OS", "we", "us"), which operates Moonlux ("the Service").

By using the Service you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

Section 17 contains a binding arbitration provision and a class action waiver. It affects how disputes between us are resolved. Please read it.

2. What Moonlux does

Moonlux helps licensed physicians and attorneys find and prepare for paid work training artificial intelligence models for third-party platforms, and maintains a record of the work they contribute.

We provide educational material, credential verification against primary sources, and information about opportunities that third parties have published.

3. What Moonlux is not

We are not an employer, employment agency, staffing agency, or placement service. We do not employ you, hire you, place you, pay you for work, or act as an intermediary in any engagement. Any relationship you form with a platform or its clients is directly between you and them, on their terms.

We do not charge you for placement. Access to information about opportunities is free and always will be. Our paid subscription is for a record of your own work and for related tools. Our educational offerings are sold as professional education. Neither is contingent on your obtaining work, and no fee we charge is conditioned on placement.

We do not give legal, medical, or other professional advice. Our educational material describes what platforms publish and what we have observed. It is not advice about your professional or ethical obligations. Your licensing authority's rules govern your conduct, and only that authority can interpret them.

We do not guarantee work, income, acceptance, or continued engagement. Whether you are selected, retained, or paid is decided by third parties applying criteria we do not control and are not told.

We do not endorse or vet the platforms. We describe them as accurately as we can. Your agreement is with them, including any confidentiality obligation you accept.

4. Eligibility

To use the Service you must:

The Service is offered only in the United States and is not directed to individuals in the European Economic Area, the United Kingdom, or Switzerland. Do not use the Service if you are located there.

5. Your account

Access uses a single-use link sent to your email address. You are responsible for maintaining control of that address and for activity under your account. Tell us promptly at legal@moonlux.ai if you believe your account has been accessed without your authorisation.

We may suspend or close an account that we reasonably believe is being used in breach of these Terms.

6. Verification

We confirm credentials you give us against primary sources, including state licensing boards, professional certifying bodies, and federal registries.

A verification records what a source reported on a given date. It is not our endorsement of you, not a guarantee of your standing, and not a substitute for any check a platform performs. If a source is inaccurate, our record reflects that inaccuracy.

You agree that the credentials you provide are truthful and current, and that you will tell us if your licensure status changes materially.

7. Subscription, fees, and billing

Moonlux Pro is $39 per month. It is available only after you have been paid for platform work, because there is nothing to record before then.

Payment is processed by Stripe. We do not receive or store your card details. Your subscription renews monthly until cancelled, at the price in effect when you subscribed. We will give at least 30 days' notice by email before any price change affecting you.

Taxes. Prices exclude sales, use, and similar taxes, which we collect where required and remit to the relevant authority.

Failed payments. If a payment fails we will retry and notify you. Pro features continue during a grace period of 21 days and then end. Your record is never affected by a payment failure — see §9.

Refunds. If you ask within 14 days of your first charge we will refund it in full, without asking why. After that, refunds are at our discretion. Nothing here limits any refund right you have under applicable law.

Cancellation. Cancel at any time. Access continues to the end of the paid period. We do not pro-rate partial months.

7a. Moonlux Check

$29 per month, billed and cancelled separately from Moonlux Pro. A command-line tool you run on your own device before you submit work for a platform's quality review.

8. Educational content

Educational material may be made available to you as part of the Service or sold separately.

It is licensed to you for your own professional use. You may not redistribute, resell, publish, or share it outside your own use, and you may not use it to train a machine learning model.

Each module carries a last-reviewed date. This is a rapidly changing field. Platform rules change without notice, and so do the positions of licensing boards, bar associations, and employers. Before acting on anything in our material that touches your licence or your employment, confirm it with the bodies that actually govern you and with your employer's compliance function. We describe; they decide.

9. Your record

The record we maintain of your work is yours.

If you cancel, if your payment fails, or if either of us ends this agreement, you keep your record, you keep the ability to view it, and you keep the right to export and delete it. We will not withhold your professional history to secure payment. Some features that act on the record require an active subscription; the record itself never does.

You may delete your record at any time, and we will act on that request the same day. Deletion is permanent.

10. Content you provide

You keep ownership of everything you give us. You grant us a non-exclusive, worldwide, royalty-free licence to store, process, and display it solely to operate the Service for you. That licence ends when you delete the content or close your account, except where we must retain records to comply with law.

Do not send us content you are not permitted to disclose. This includes material subject to a confidentiality obligation you owe a platform or its client, patient health information, and privileged client information. Where our tools process material locally on your device, that material is not transmitted to us. Where you choose to forward content to us, you are representing that you are permitted to do so.

11. Acceptable use

You agree not to:

12. The assessment boundary

Platforms use assessments to determine whether you can perform work unaided.

We will not assist you during a live assessment. We will not review your answers to one, supply answers, reproduce assessment content, or take an assessment on your behalf. We will teach the underlying skill and explain the format before you begin.

Asking us to cross this line is a material breach of these Terms and grounds for immediate termination.

This is stated as a binding term, not merely as an internal policy, because it is a commitment to the platforms as much as to you.

13. Third-party platforms and links

The Service references platforms and opportunities operated by others. We do not control them, are not responsible for them, and make no representation about them.

We are not responsible for the acts or omissions of any platform, including whether they accept you, what they pay you, whether they pay you at all, how they treat your data, whether they remove you from a project, or whether they change their rules. Any dispute with a platform is between you and that platform.

Where we receive a fee or other consideration from a platform in connection with your engagement, we will disclose it.

14. Our intellectual property

The Service, including its software, design, and educational material, is owned by Moonshot OS or its licensors and protected by intellectual property law. Except for the limited licence in §8, no rights are granted to you.

"Moonlux" and "Moonshot OS" are our marks. Do not use them without written permission.

15. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted or error-free, that information will be accurate or current, that verification will succeed, that you will be matched to any opportunity, or that any outcome will follow from using the Service.

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

16. Limitation of liability

To the fullest extent permitted by law, neither Moonshot OS nor its officers, directors, employees, or agents will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost income, lost opportunity, lost work, lost data, or loss of goodwill, arising out of or relating to the Service, whether based in contract, tort, strict liability, or otherwise, and whether or not we were advised of the possibility.

Our total aggregate liability arising out of or relating to the Service will not exceed the greater of (a) the total fees you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred United States dollars ($100).

These limits apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

17. Dispute resolution, arbitration, and class waiver

Please read this section carefully. It affects your rights.

17.1 Informal resolution first. Before starting arbitration, you agree to contact us at legal@moonlux.ai describing the dispute and the relief you seek. We will do the same. If we cannot resolve it within 60 days, either of us may begin arbitration.

17.2 Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be settled by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, before a single arbitrator, in the county where you reside or by videoconference at your election. The arbitrator may award any relief a court could award to you individually.

17.3 Class action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding. If this waiver is held unenforceable as to a particular claim, that claim proceeds in court and the remainder stays in arbitration.

17.4 Exceptions. Either of us may bring an individual action in small claims court, and either of us may seek injunctive relief in court to protect intellectual property or account security.

17.5 Costs. We will pay arbitration filing and administrative fees to the extent they exceed what you would pay to file in court.

17.6 Opting out. You may reject this arbitration provision by emailing legal@moonlux.ai within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

18. Indemnity

You agree to indemnify and hold harmless Moonshot OS and its officers, directors, employees, and agents from any claim, loss, or expense (including reasonable legal fees) arising from your breach of these Terms, your misrepresentation of your credentials, your breach of an obligation you owe a third party, or content you provide to us that you were not permitted to disclose.

19. Term, suspension, and termination

These Terms apply while you use the Service.

You may stop at any time, cancel your subscription, and delete your record.

We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, or if we discontinue the Service. Except where a breach requires immediate action, we will give you notice and a reason where we are able to.

Surviving your account: your right to export and delete your record for 30 days after termination, and §§9, 10, 14, 15, 16, 17, 18, and 22.

If we discontinue the Service entirely, we will give at least 60 days' notice, keep export available throughout, and keep any verification endpoint we operate live for at least twelve months so that records already issued remain checkable.

20. Changes to these Terms

We may update these Terms. If a change is material we will email you at least 30 days before it takes effect and update the date at the top. Continuing to use the Service after that date means you accept the change. If you do not accept it, stop using the Service and cancel; we will refund any unused portion of a prepaid period.

21. Notices

To you: by email to the address on your account. To us: legal@moonlux.ai, or by mail to Moonshot OS Inc., 717 N Highland Ave, Suite 12, Los Angeles, CA 90038.

22. General

Governing law. Delaware law governs these Terms, without regard to its conflict of laws rules. Subject to §17, the state and federal courts located in Delaware have exclusive jurisdiction.

Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you.

Entire agreement. These Terms and the Privacy Policy are the entire agreement between us about the Service and supersede any prior understanding.

Severability. If a provision is unenforceable, it is modified to the minimum extent necessary or severed, and the rest remains in force.

No waiver. A failure to enforce a provision is not a waiver of it.

Force majeure. Neither of us is liable for delay or failure caused by events beyond reasonable control.

Contact. legal@moonlux.ai

Last updated 2026-09-03.